The Minnesota Center of Excellence in Newcomer Health and doctors from the University of Minnesota presented a helpful overview and case study information to help pharmacists and providers address common medication challenges when caring for newcomers.
Topics include:
- The triple trauma paradigm and trauma informed care
- Building trust and understanding in western medicine practices
- Addressing potential misunderstandings though patient education
- Potential issues with as-needed medications
- Potential issues with chronic medications
- Working as a provider-pharmacy team
- Making every encounter an opportunity to educate
- Educating using prescription bottles
- Educating using pictures & videos
- Educating using teachback
- Educate using talking labels, translated labels, stickers, language line, pill boxes.
Recording
From Arrival to Aisles: Pharmacy Support for Newcomers (YouTube)
Slides
From Arrival to Aisles: Pharmacy Support for Newcomers (PDF)
ToolKit:Improving Well-Being for Refugees in Primary Care: A toolkit for Providers
https://healtorture.org/improving-well-being-for-refugees-in-primary-care-a-toolkit-for-providers/