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On Stay Safe Rx you will find current events and resources advocating for safe prescription labeling practices. When patients struggle to see, read or understand their prescription labels they are more likely to take the wrong medication, take it improperly, or not take it at all. Pharmacies can make prescription labels more accessible by incorporating dual-language, audible, large print, Braille, plain language, and user-friendly designs. Check out the resources in the side bar to assist your own advocacy efforts or browse through posts to see what others are working on or have achieved.

From Arrival to Aisles: Pharmacy Support for Newcomers

 From Arrival to Aisles: 

Pharmacy Support for Newcomers

Headshots of Katie Freeman, MD, Ann Philbrick, PharmD, and Lily Rubenstein, RN, BSN, PHN 

The Minnesota Center of Excellence in Newcomer Health and doctors from the University of Minnesota presented a helpful overview and case study information to help pharmacists and providers address common medication challenges when caring for newcomers. 

Topics include:

  • The triple trauma paradigm and trauma informed care 
  • Building trust and understanding in western medicine practices
  • Addressing potential misunderstandings though patient education
  • Potential issues with as-needed medications
  • Potential issues with chronic medications
  • Working as a provider-pharmacy team
  • Making every encounter an opportunity to educate
    • Educating using prescription bottles
    • Educating using pictures & videos
    • Educating using teachback
    • Educate using talking labels, translated labels, stickers, language line, pill boxes.

Recording

From Arrival to Aisles: Pharmacy Support for Newcomers (YouTube)

Slides

From Arrival to Aisles: Pharmacy Support for Newcomers (PDF)

ToolKit:

Improving Well-Being for Refugees in Primary Care: A toolkit for Providers
https://healtorture.org/improving-well-being-for-refugees-in-primary-care-a-toolkit-for-providers/

 

 

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