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On Stay Safe Rx you will find current events and resources advocating for safe prescription labeling practices. Check out the resources in the side bar to assist your own advocacy efforts or browse through posts to see work in progress or achieved.
Showing posts with label effective communication. Show all posts
Showing posts with label effective communication. Show all posts

New York Times Highlights Specialty Pharmacy Services for the Blind

 A pill container with a tag on its bottom, programmed to include medication information, is synced to a smartphone. It can read the information aloud using an app called ScripTalk, used by people with limited sight.

Specialty Pharmacies Cater to the Blind and Those With Impaired Vision

The pandemic has exposed flaws in services for people who can’t easily access a drive-through window for Covid shots or testing or can’t read prescription labels.

Read the Full New York Times article by Joshua Brockman

NFB 2021 Break Out Session: Accessible Prescription Labeling Legislation Timeline and Current Events

A brief overview of the history of accessible prescription labeling standards development and legislation followed by overview of current bills in various states. This presentation was given during the National Federation of the Blind's annual 2021 Convention.




Health & Well Being Webinar

A conversation about vision loss resources, managing diabetes with vision loss, and maintaining your mental health well being.




Seminario de Bienestar y Salud: 4 Maneras de Vivir la Vida al Máximo con Pérdida de Visión

Ya sea que usted está perdiendo su visión o solo está buscando como hacer cambios a su vida, obtener ideas nuevas o recursos que le puedan ayudar. Estamos trayendo seis panelistas que son personas apasionadas a su trabajo y discutirán sobre trucos y herramientas para manejar su vida con pérdida de visión.



Translation: "Health and Wellness Seminar: 4 Ways to Live Life to the Fullest with Vision Loss" Whether you are losing your vision or just looking to make changes in your life, get new ideas or resources that can help you. We are bringing six passionate panelists together to discuss tips and tools to manage your life with vision loss.

The Safety Benefits of Dual Language Prescription Labels

As the U.S. population of Limited English Proficiency (LEP) residents grows, several state legislatures have enacted laws requiring pharmacies to provide prescription labels in the language of the patient’s choice to ensure medication safety and adherence.

The author of a recent blog published by Pharmacy Times, highlights some of the benefits these multi-lingual labels can provide patients. For example, these labels can help drive down patient medication-related errors and drive up medication adherence as patients better understand label instructions.

For a full look at this article, click here.

5 Moments for Medication Safety

WHO has also developed an easy to navigate Medsafe app that helps patients and caregivers to review and ask key questions during the 5 Moments for Medication Safety. The app is available on the Google play store and Apple App store.

5 Moments for Medication Safety: Starting, Taking, Adding, Reviewing, Stopping

The WHO Global Patient Safety Challenge: Medication without Harm was formally launched in 2017 and continues to strive toward the goal of reducing and eliminating medication related harm. 

Doctors, pharmaceutical companies, pharmacies, patients, and caregivers all work together to be more aware and take action to eliminate risk factors.  More ideas and information are available on the WHO website: https://www.who.int/initiatives/medication-without-harm. 



Maine Board of Pharmacy to Conduct Review of Available Pharmacy Accommodations in the State

 

http://legislature.maine.gov/house/house/Content/public/images/slider/flexslider/1052.jpg

Maine House Bill 172 passed as amended, requiring the evaluation by the Board of Pharmacy of existing accommodations available to persons who are visually impaired to access prescription information. By January 15, 2022, the Maine Board of Pharmacy shall submit a report, including suggested legislation, based on its evaluation to the Joint Standing Committee on Health Coverage, Insurance and Financial Services.
 
The board shall gather information from pharmacies, including the number of persons who are visually impaired served by that pharmacy, the accommodations currently provided by that pharmacy and any barriers for a pharmacy to provide accommodations requested by a person who is visually impaired.
 

Two Oregon Nurses Explain Why Dual-Language Prescription Labels Improve Safety & Adherence

Two Oregon nurses explain why it is vital that pharmacies provide prescription labels in the language their Limited English Proficiency patients are most comfortable understanding. 

Kristen Beiers-Jones, RN, MN, from the Oregon Health Science University School of Nursing; and Kate Ballard, BSN, RN, have both worked directly with patients who speak English as a Second Language and struggle to understand their prescription label information. They've witnessed the errors that can occur and are leading a movement to improve patient safety for those with Limited English Proficiency through dual language medication labeling. 


For more information, email the nurses at RxTranslationLaw@gmail.com.  


WHO Global Campaign: Medication Without Harm

Check out the World Health Organizations Global Campaign: Medication Without Harm which is designed to increase public awareness of the safety issues related to medication use and the need for safer medication practices. This campaign encourages everyone from doctors, pharmacists, caregivers and patients to take extra steps to know more about their medications, what they are for and how to safely use them. Get resources and find out more at:  https://www.who.int/patientsafety/medication-safety/campaign/en/ 

 

Controlled Substance Safety Labels: A Pharmacy Solution to Help Combat Opioid Addiction

More than half of patients lack confidence in their ability to properly take new medications as directed, according to a new survey. When patients answered how they would like to learn about new medications, written materials came in dead last.

“Rather than rely on written handouts from doctors and pharmacists, we must take advantage of technologies like smartphones and patient portals to deliver impactful, customized details about prescribed medications,” says Cameron Deemer, president of the company that completed the survey.

Videos would be one avenue. Physicians and pharmacists are short on time, so a safety video, especially when it comes to controlled substances, could make a huge difference in adherence and patient safety.

New to the market is a pharmacy label option: Controlled Substance Safety Label (CSSL). This auxiliary label distinguishes a Schedule II medication, calling attention to the addictive nature and risk for overdose, and reinforcing the need for caution when taking the drug. 
Try it now: scan the QR code to play safety video

A CSSL features a QR code which, when scanned, plays a brief safety video, detailing a drug’s instructions, side effects and warnings in an easy-to-understand audio and visual format.
Anyone, no matter their level of reading comprehension or sensory input, would benefit from a CSSL label when prescribed a dangerous drug.

CSSLs are available across the US and Canada at participating pharmacies by request.



Safe Medication Management: Ensuring Effective Communication and Accessibility for Individuals with Disabilities


If a person with a visual or print impairment struggles to read a prescription label, it’s time for the pharmacy to take action. Accessible prescription labels have been available since 2003 and are options that any pharmacy can implement. Formats include large print labels, Braille labels, and talking labels and prescription readers. Controlled Substance Safety Labels (CSSLs) are the latest addition to the options that keep patients safe. The National Council on Disability features a guide to help pharmacists with providing labeling accommodations: Best Practices for Prescription Drug Labeling 

A person has a right to reasonable accommodation to equal access, including the critical information on a prescription label. Not being able to read a prescription label can lead to medication errors, a trip to the ER, or worse. Anyone denied access to information can file a complaint with Health and Human Services or their state’s board of pharmacy and cite the protection laws discussed below.

Sample Letter to Pharmacy Requesting Accessible Rx Labels

[LETTERHEAD]

[DATE]

[PHARMACY]
[ADDRESS]
[CITY, STATE ZIP CODE]

Dear Sir/Madam:

I'm an advocate for the blind and writing on behalf an individual who is in need of assistance utilizing your pharmacy services. This individual is blind and regularly receives numerous prescription medications. Please direct this letter to the person in your organization responsible for ensuring compliance with the following regulations:
  • 45 CFR § 92.202 (Effective Communication for Individuals with Disabilities; final rule effective July 18, 2016. Reference: 81 FR 31376 - Nondiscrimination in Health Programs and Activities), and
  • 28 CFR § 36.303 (Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities; Specific Requirements; Auxiliary Aids and Services).
[NAME OF PHARMACY CUSTOMER], whose address is [ADDRESS OF PHARMACY CUSTOMER] and whose phone number is [PHONE NUMBER OF PHARMACY CUSTOMER] hereby makes a request, pursuant to the above referenced rules (copies of which are enclosed for your convenience), that your pharmacy supply his/her prescription information in an accessible format.

Please let me know if you have any questions.

Sincerely,
[NAME OF ADVOCATE]

attachments:
45 CFR § 92.202 - select provisions
45 CFR § 92.4 - definitions applicable to 45 CFR §92.202; select provisions
28 CFR § 36.303 - select provisions