If a person with a visual or print impairment struggles to read a prescription label, it’s time for the pharmacy to take action. Accessible prescription labels have been available since 2003 and are options that any pharmacy can implement. Formats include large print labels, Braille labels, and talking labels and prescription readers. Controlled Substance Safety Labels (CSSLs) are the latest addition to the options that keep patients safe. The National Council on Disability features a guide to help pharmacists with providing labeling accommodations: Best Practices for Prescription Drug Labeling A person has a right to reasonable accommodation to equal access, including the critical information on a prescription label. Not being able to read a prescription label can lead to medication errors, a trip to the ER, or worse. Anyone denied access to information can file a complaint with Health and Human Services or their state’s board of pharmacy and cite the protection laws discussed below.
