Language Access in Pharmacy Webinar


A pharmacist points out to a patient something on an ipad screen.

Register for the Language Access in Pharmacy Webinar for a closer look at language barriers and solutions to improve health equity and medication compliance for those who are limited English proficient, deaf/hard of hearing or blind/visually impaired. Register here:

Speakers will include:

Joana Tudela, MA, MPH

Sr. Consultant & Trainer, Founder, Culturizing Access

Joana Tudela, with a background in Translation & Interpreting Studies and a Master of Public Health, leads Culturizing Access, focusing on enhancing language access and cultural competency to address healthcare disparities among Latino and linguistically diverse populations. Her strategic interventions include implementing language access plans, provider and student training, LEP focus groups, translating essential healthcare curricula, and advocating for linguistic inclusivity in patient care pathways. She was named Top 40 Under 40 by the NHMA and NHHF, and earned the Congressional Hispanic Caucus Institute 2023 Pitch Competition for Entrepreneurs award.

Assemblyman Duy Nguyen, MBA

Assemblyman, President, Founder, One APIA Nevada

Duy Nguyen founded One APIA Nevada in 2018 to advocate for policies that empower the Asian Pacific Islander Americans in Nevada. Serving as the vice president and COO of Asian Community Development Council, he has worked on the investment, education and engagement of the APIA community and helped to increase voter turnout in the 2018 midterm election. He was elected to the Nevada Assembly in 2023 where he continues his work on the state level. Nguyen holds a B.S. in business management and a M.B.A. from the University of Phoenix. He has also graduated from the prestigious America’s Leaders of Change program by the National Urban Fellows, an invitation-only leadership program.

Kristen Beiers-Jones, RN, MN

Assistant Professor of Clinical Nursing, Oregon Health and Science University School of Nursing

Kristen Beiers-Jones is an Assistant Professor of Clinical Nursing at the Oregon Health and Science University (OHSU) and a Faculty-in Residence for the I-CAN program with a focus on immigrants and refugees and health equity. Her teaching is primarily in Population Health Nursing. She was awarded the 2019 Policy Champion award from Oregon Public Health Association for her work to create SB698 SMART law (Safe Medications for ALL Requires Translation).

Steven Kramer, Pharmacy Student

American Sign Language Club President and Founder·The Tallo Community's ASL Club

Steven Kramer is a student at St. Louis College of Pharmacy at UHSP and a passionate advocate in the Deaf community. Originally founding a club at St. Louis College of Pharmacy at UHSP, his work has expanded to The Tallo Community's ASL Club which now connects students from across the country interested in learning more about the Deaf community online. For fun, Kramer loves to dance (he knows the entire Thriller dance!) and perform in theater productions.

Sharla Glass, MA

Public Policy and Community Outreach Liaison, En-Vision America

For the last 19 years Sharla Glass has worked for En-Vision America advocating for accessible prescription labeling for those who have difficulty seeing or reading. She currently serves as public policy and community outreach liaison assisting grassroots advocates with their outreach and legislative efforts. She earned her Master's Degree in Pastoral Ministry from St. John's University School of Theology in Collegeville, MN and Bachelors in Parish Ministry from Loras College. She is mother and health advocate for six children navigating Type 1 Diabetes, Autism, Celiac and mental health issues.